Terms & Conditions

1. Introduction

These Terms & Conditions regulate access to and use of the TC Amor Bikes website, as well as the services made available to customers through the website or directly by TC Amor Bikes.

By accessing this website, making a reservation or using any of our services, users and customers acknowledge that they have read and understood these terms and agree to comply with them.

2. Services provided

TC Amor Bikes provides mobility and rental services in Barcelona, including bicycles, e-bikes, 125cc scooters and electric scooters, together with additional services such as luggage storage and workshop services.

The availability of specific vehicles and services may vary depending on the date, location, season, maintenance requirements and operational circumstances.

3. Bookings and reservations

Reservations are subject to vehicle and service availability. A booking will only be considered confirmed once it has been accepted by TC Amor Bikes through the applicable booking process.

Customers are responsible for providing accurate and complete information when making a reservation, including their contact details and any information required for the rental.

TC Amor Bikes reserves the right to refuse or cancel a reservation when the information provided is inaccurate, incomplete or when circumstances prevent the service from being provided.

4. Rental requirements

Customers must meet the applicable requirements for the vehicle or service they wish to rent and must provide any identification or documentation reasonably required by TC Amor Bikes.

Customers are responsible for ensuring that they are legally permitted to use the rented vehicle and for complying with all applicable traffic and safety regulations.

5. Use of rental vehicles

Rental vehicles must be used responsibly and exclusively in accordance with applicable laws, traffic regulations and the instructions provided by TC Amor Bikes.

Customers must take reasonable care of the vehicle throughout the rental period and must not use it in a manner that may cause unnecessary damage, danger or inconvenience to the vehicle, themselves or third parties.

Vehicles must not be modified, dismantled, intentionally damaged or used for unlawful purposes.

6. Customer responsibility

The customer is responsible for the rented vehicle from the moment it is delivered or collected until it is returned to TC Amor Bikes in accordance with the agreed rental conditions.

Customers must notify TC Amor Bikes as soon as possible of any accident, theft, loss, damage, malfunction or other significant incident involving the rented vehicle.

7. Damage, loss and theft

Customers may be held responsible for damage, loss or theft resulting from misuse, negligence, unauthorized use or failure to take reasonable care of the rented vehicle.

Any applicable deposit, repair cost or other charge will be determined according to the conditions applicable to the relevant rental service.

8. Prices and payment

Prices may vary depending on the vehicle, rental period, availability and other conditions applicable to the selected service.

Customers agree to pay the price displayed or communicated at the time of booking, together with any additional charges that may legitimately arise under the applicable rental conditions.

9. Cancellations and modifications

Cancellation and modification conditions may vary depending on the type of service or reservation.

Customers who need to modify or cancel a reservation should contact TC Amor Bikes as soon as possible.

Any applicable cancellation fees, refund conditions or other booking restrictions will be communicated according to the conditions applicable to the relevant service.

10. Service availability

TC Amor Bikes makes reasonable efforts to maintain the availability of its website and services. However, availability may be affected by vehicle maintenance, technical problems, weather conditions, operational circumstances or other events beyond our reasonable control.

When necessary, TC Amor Bikes may replace a reserved vehicle with another equivalent vehicle, subject to availability.

11. Website use

Users agree to use the website lawfully and responsibly and must not use it for fraudulent, harmful or unlawful purposes.

Users must not attempt to interfere with the website's operation, security or availability or use the website in a way that could damage TC Amor Bikes or third parties.

12. Intellectual property

Unless otherwise indicated, the texts, photographs, graphics, logos, design, structure and other content of this website are owned by or lawfully used by TC Amor Bikes.

Reproduction, distribution, transformation or other unauthorized use of protected website content is prohibited except where expressly permitted by applicable law.

13. Limitation of liability

TC Amor Bikes shall not be responsible for circumstances beyond its reasonable control, including temporary service interruptions, technical incidents or other events that prevent or affect the availability of the website or services.

Customers remain responsible for complying with applicable laws and safety requirements when using rental vehicles.

14. Personal data

Personal data collected through the website or in connection with TC Amor Bikes services is processed in accordance with our Privacy Policy .

Customers are encouraged to review the Privacy Policy for further information about how their personal data is collected and processed.

15. Cookies

The TC Amor Bikes website may use cookies and similar technologies for essential functionality, preferences, analytics and other purposes, where applicable.

Further information about the cookies used on the website can be found in our Cookie Policy .

16. Applicable law and jurisdiction

These Terms & Conditions are governed by the applicable legislation of Spain.

Where legally applicable, disputes arising in connection with these Terms & Conditions or the services provided by TC Amor Bikes shall be submitted to the competent courts and authorities in accordance with the applicable rules on jurisdiction and consumer protection.

17. Changes to these terms

TC Amor Bikes may update these Terms & Conditions when necessary to reflect changes to its services, business operations or applicable legal requirements.

The latest version will be published on this page together with the corresponding update date.