Privacy policy
How we protect and use your personal data
Last updated: September 2026
This Privacy Policy explains how TC Amor Bikes collects, processes and protects personal data when you visit our website, contact us or use our rental, workshop and luggage storage services.
1. Data controller
The entity responsible for processing personal data collected through this website and in connection with the services provided by TC Amor Bikes is:
Business name: TC Amor Bikes
Address: Carrer de Sardenya, 249, 08013 Barcelona, Spain
Telephone: +34 665 42 90 67
Email: [email protected]
Any additional company identification details required by applicable legislation will be provided and kept up to date on this page.
2. Personal data we collect
Depending on how you interact with TC Amor Bikes, we may collect different types of personal information that you voluntarily provide to us.
This may include your name, email address, telephone number, booking information, rental details, messages or enquiries, and any other information you choose to provide when contacting us or requesting one of our services.
When necessary to provide a rental or other service, we may also process information required to identify the customer, manage the reservation or comply with applicable legal obligations.
3. How we collect personal data
Personal data may be collected when you use our website, complete a contact or booking form, request information, subscribe to our newsletter, communicate with us by email or telephone, or use our services in person.
We may also automatically receive certain technical information when you browse our website, such as information related to your device, browser and website usage. The use of cookies and similar technologies is explained in our Cookie Policy .
4. Purposes of processing
TC Amor Bikes processes personal data only for legitimate and specific purposes related to the operation of our business and the provision of our services.
This may include:
- Managing vehicle rental requests and reservations.
- Responding to enquiries and customer requests.
- Providing workshop, maintenance and repair services.
- Managing luggage storage services.
- Communicating with customers regarding their reservations or requested services.
- Sending newsletters or promotional communications where the customer has provided the appropriate consent.
- Maintaining the security and proper operation of the website.
- Complying with applicable legal and regulatory obligations.
5. Legal basis for processing
Depending on the purpose for which personal data is processed, the legal basis may include your consent, the performance of a contract or pre-contractual measures, compliance with a legal obligation, or the legitimate interests of TC Amor Bikes where permitted by applicable legislation.
Where processing is based on consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
6. Data retention
Personal data will be kept only for as long as necessary to fulfil the purposes for which it was collected and to comply with applicable legal, accounting, tax or other regulatory obligations.
When personal data is no longer necessary, it will be securely deleted or anonymised, unless its retention is required or permitted by law.
The specific retention period may therefore vary depending on the type of information and the relationship between the customer and TC Amor Bikes.
7. Data sharing and third parties
TC Amor Bikes does not sell or rent personal data to third parties.
Personal data may be shared with service providers or professional partners when this is necessary to operate the business, provide a requested service, process a reservation, maintain the website or comply with legal obligations.
Where third parties process personal data on behalf of TC Amor Bikes, appropriate contractual and organisational measures will be used to ensure that the information is handled in accordance with applicable data protection requirements.
8. Your data protection rights
Under applicable data protection legislation, you may have the right to access your personal data, request its rectification or deletion, restrict or object to certain processing activities, and request data portability where applicable.
Where processing is based on consent, you may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.
To exercise your rights, please contact TC Amor Bikes using the contact details provided below. We may request sufficient information to verify your identity before processing a request.
You also have the right to lodge a complaint with the competent data protection supervisory authority if you believe that your personal data has been processed unlawfully.
9. Security and contact
TC Amor Bikes applies reasonable technical and organisational measures intended to protect personal data against unauthorised access, loss, alteration, disclosure or destruction.
However, no method of transmission or storage of information over the internet can be guaranteed to be completely secure. We therefore continuously review and improve the measures used to protect the information entrusted to us.
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, you can contact TC Amor Bikes using the following details: